Privacy policy

1. General information

This Privacy Policy (hereinafter: Policy) describes which of your personal data we collect, how they are processed and for which purposes they are used, as well as your rights associated with your data.

Podravka d.d., Koprivnica, Ante Starčevića 32, OIB 18928523252 (hereinafter: “Podravka”, “we”, “us” or “our”) processes personal data of users of its services and visitors to the website in accordance with the applicable regulations governing the protection of personal data (General Data Protection Regulation 2016/679).

We respect your privacy and process your personal data fairly and lawfully, solely on the basis of a valid legal ground, or according to your consent.

2. Ways and purposes of personal data processing 

Promotional messages                                                           

Access to the website is free and does not require registration. If you would like to receive promotional messages about our products and services, you can choose a simple log-in with your e-mail address in the web form without the need for registration. You can opt out of receiving promotional messages at any time by choosing the option to withdraw your consent in the received promotional message.

Surveys and questionnaires

Through surveys and questionnaires, we collect information about your satisfaction with our products and other useful information to tailor them to your needs and to promote public relations. The results of conducted surveys or questionnaires are exclusively summative and anonymous. To participate in surveys or questionnaires, sign up with your e-mail address via the web form.

Promotional prize games and prize draws

Occasionally we organize prize games and other contests. The personal data that we collect in this way is processed solely for the purpose of the prize game, i.e. the contest (e.g. publishing the name of the winner to contact them, deliver the prize, etc.). To participate in a prize game or a contest we need your name, last name, e-mail, telephone number and delivery address. If required, we may request additional information that will be defined by the rules of the prize game or prize draw (e.g. account number).

The collected data shall be deleted after the expiration of 12 months following the announcement of the winner. If you have agreed to receive promotional messages on the application form for the prize game, you can opt out of it at any time by choosing the option to withdraw your consent in the received promotional message.


If you contact us with your inquiries, we will process the given data only to provide you with the requested information. After responding to your inquiry, the information you provided will be deleted.

Personal data necessary to resolve a product complaint shall be kept for 24 months from the date of its receipt in accordance with the regulations governing consumer rights.

Unadvertised job applications

The information you submit to us in your unadvertised job applications is processed solely for the purpose of performing a recruitment and selection procedure and is kept for two years.

3. Personal data recipients

Podravka will forward your personal data to other recipients solely on the basis of legal obligation, i.e. a justified requirement made by an authorised public body (e.g. courts).

If necessary, personal data will also be forwarded to trusted partners (data processing executives) for the purposes of providing user support, information system maintenance, market research or similar needs, with mandatory application of confidentiality and data protection measures.

4. Personal data protection

Collected personal data is processed with mandatory application of appropriate legal, technical, and organizational security measures to prevent any unauthorized data processing. Access to your personal data is limited to the employees who need it to provide our services. We continually educate our employees about the importance of data confidentiality and the protection of privacy and your data. We collect only the data necessary for the processing in question and we do not keep them longer than necessary, i.e. determined by legislation.

5. Your rights

At any time, you can request information about processing of your personal data and request to exercise the following rights:

If you believe that any of your rights have been violated, you may file a complaint with the Croatian Personal Data Protection Agency at:

Selska cesta 136, HR – 10 000 Zagreb, e-mail:

 6. Personal data protection contact

Requests, complaints or inquiries regarding processing and protection of personal data can be sent to the e-mail address or 

In accordance with the applicable legislation governing the protection of personal data, every request / inquiry shall be resolved as soon as possible and at the latest within 30 days of its receipt.

When you contact us and establish these requirements, we will invest reasonable efforts to confirm your identity and prevent unauthorized processing of your personal data.

Contact person for Privacy Policy

Podravka d.d.
Ante Starčevića 32.
HR – 48000 Koprivnica

tel.  +38548/653-077
fax. +38548/653-088
mob. +38599/6651-783 

7. Privacy policy of other websites / third person / third-party

On this website you will find links to other websites or portals. Privacy policies on these portals may differ from this Policy.

On our site, we can also offer you social networking features that allow you to share your personal information on social networks. Therefore, please familiarize yourself with the privacy policy applied to other portals and social network websites, i.e. third parties.

In case this Policy changes, we will notify you about it on this page and update the date of its last modification below as follows.

This Policy has last been modified on February 6, 2023.